Contact

contact@greenagritec.com

For E-Mail and client support

INFORMATION ABOUT US

CONTACT US FOR ANY QUESTIONS

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INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

1. SHIPPING & DELIVERY

Do you ship internationally?

Yes, we ship to most countries worldwide, including Europe, Africa, and Latin America.

How long does delivery take?

Europe: 2–7 business days
Africa: 7–15 business days
Latin America: 10–20 business days

Are customs duties included?

No. Import duties and taxes may apply depending on your country.

2. PAYMENTS & BILLING

Accepted payment methods:

- Visa, Mastercard, American Express
- Bancontact
- Apple Pay / Google Pay
- Secure Stripe payments
- Bank Transfer (Wire Transfer)

3. ORDERS & CHECKOUT

Can I modify or cancel my order?

Yes, within 12 hours of placing the order.

4. RETURNS & REFUNDS

30-day return policy on unused products.

International customers are responsible for return shipping unless defective.

5. DAMAGED OR INCORRECT ITEMS

Contact us within 48h with order number and photos/videos.

6. WARRANTY & REPAIRS

All products include a minimum 2-year EU warranty.
Some pro machines include extended warranties.

7. SPARE PARTS & AFTER-SALES SERVICE

Spare parts, technical support, and troubleshooting available.

8. RENTAL EQUIPMENT

Small stock available upon request.

9. SECOND-HAND EQUIPMENT & VEHICLES

Used equipment and occasionally used vehicles available.

10. PRODUCT INFORMATION

Products are new unless stated otherwise.

11. ACCOUNT & SECURITY

Guest checkout available.
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